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Inspire 2 won't load notifications on app

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I have Inspire 2 and today when logging into the app it shows a banner saying cannot load notifications (to any posts in the groups chat).

 

Also for the last month my Inspire 2 will not link to my phone GPS when using walk setting in exercise

 

Cheers

 

Moderator edit: clarified subject.

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It's good to see you back in the Community @SteveSB.

Thanks for the details regarding the inconvenience with your Inspire 2.

Before considering other options, please follow these steps:

  • Log out from the Fitbit app.

  • Force quit the Fitbit app and reboot your phone.

  • Open the Fitbit app and log back into your account.

  • Check if the notifications are available now.

Could you share a screenshot about the error that you see?

Regarding the issue with GPS, make sure to follow the steps suggested in this article

All devices with GPS sensors require a direct path to GPS satellites to calculate location. A weak GPS signal might affect the accuracy of your route and other activity data. Your device uses your step count to calculate distance until it finds a signal, so the total distance calculated for a workout may be slightly less accurate when GPS isn't available for the entire time. In particular, please make sure of the following: 

  • That you are  in open sky and moderate trees
  • Adjust how you wear the tracker when you want to use GPS 
  • Make sure the Location in your phone settings is set to Always or All the time for the Fitbit app (if you're using connected GPS)

If you continue to experience the same behavior and your GPS is getting disconnected, make sure to try following the steps listed in this article to complete a restart, as this has been useful for other users experiencing something similar. 

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