05-23-2023
13:44
- last edited on
05-24-2023
08:08
by
ManuFitbit
05-23-2023
13:44
- last edited on
05-24-2023
08:08
by
ManuFitbit
I have Inspire 2 and today when logging into the app it shows a banner saying cannot load notifications (to any posts in the groups chat).
Also for the last month my Inspire 2 will not link to my phone GPS when using walk setting in exercise
Cheers
Moderator edit: clarified subject.
05-24-2023 08:38 - edited 05-24-2023 08:39
05-24-2023 08:38 - edited 05-24-2023 08:39
It's good to see you back in the Community @SteveSB.
Thanks for the details regarding the inconvenience with your Inspire 2.
Before considering other options, please follow these steps:
Log out from the Fitbit app.
Force quit the Fitbit app and reboot your phone.
Open the Fitbit app and log back into your account.
Could you share a screenshot about the error that you see?
Regarding the issue with GPS, make sure to follow the steps suggested in this article.
All devices with GPS sensors require a direct path to GPS satellites to calculate location. A weak GPS signal might affect the accuracy of your route and other activity data. Your device uses your step count to calculate distance until it finds a signal, so the total distance calculated for a workout may be slightly less accurate when GPS isn't available for the entire time. In particular, please make sure of the following:
If you continue to experience the same behavior and your GPS is getting disconnected, make sure to try following the steps listed in this article to complete a restart, as this has been useful for other users experiencing something similar.