Inspire 2 won't receive low battery notifications

[gadeal]

I happened to look at my Fitbit, Inspire 2, and it had 10% battery left! No warning notification! In settings,  the push notification IS on for low battery!   It is paired properly,  etc. Does anyone know what else I can? (BTW,  new phone.  First time I tried to sync, it wouldn't.  Called Fitbit,  he kicked it upstairs,  I received an email with useless instructions. Lol. I finally kept digging and saw it was still connected to my old phone! So I was able to connect to new phone,  and it finally synced properly.  I only mention it in case that's related to why the push notification don't come through,  at least for low battery.  

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @gadeal. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Inspire 2 is still not receiving low battery notifications. I understand your concern, I will do my best to help you with this!

I'd like to share with you that in order to receive up-to-date battery low notifications, you'll need to make sure that your Fitbit device is syncing to your Fitbit app periodically. This notification works based on how often your Fitbit device syncs, if your Inspire 2 doesn't sync to your Fitbit app there is no way for it to send you a notification letting you know that the battery is low. 

If by any chance you're running into syncing issues, please see Why won't my Fitbit device sync? 

Have you tried resetting the push notifications to refresh the settings now that you've switched phones? For more information, click here.

Remember that you can always check the battery level of your Inspire 2 by swiping up from the clock face.