help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire 2 won't scroll up or down or restart

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-01-2022 18:54 - last edited on ‎12-18-2022 22:22 by Fitbit Moderator

‎06-01-2022 18:54 - last edited on ‎12-18-2022 22:22 by Fitbit Moderator

My Inspire 2 only will show the clock face, won’t scroll up or down, and when the sides are pressed it will only go to options for water lock, do not disturb, etc.. It will not switch off or reboot. Hold the sides for 5 seconds and nothing happens.

It syncs to the app with all the usual data but  the swiping will not work.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-02-2022 01:40

‎06-02-2022 01:40

Hi @Mcon83 I was going to suggest restarting,which usually solves this! But instead you will need to contact Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes