Inspire 2 won't show the correct time after traveling

[Lorencia]

I was on a trip, and when we crossed a time zone, the fitbit updated with the new time, moving an hour ahead. On the return trip, when we crossed the time zone, the fitbit did not re-set back one hour. After a day, it is still one hour ahead of the time zone I live in. How do I get it to re-set to the correct time?

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Lorencia. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Inspire 2.

Note that the time on your Fitbit device may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Inspire is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?

If none of the above works for your, I recommend changing your time zone to a complete different one, sync your device, put the correct time and sync again. 

[Lorencia]

Thank you! That worked to correct the time.

[MarreFitbit]

@Lorencia Awesome! I'm glad t hear that the steps recommended did the trick. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

[Gallantnet]

I just returned from the east coast and my fit bit Inspire won't go back to the correct time.  I've tried all the suggestions listed here, but so far it is showing central time, where I had a brief layover on my flight home.  Any other suggestions?

[MarreFitbit]

Hi there, @Gallantnet. Thanks for stopping by in the Community Forums and following the tips and recommendations I've provided above. 

Before considering other options, I'd like to make sure that you did change your time zone to a complete different one, sync your device, put the correct time and sync again? If you did, but to no avail, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon.