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Inspire 2 won't show the correct time

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‎08-02-2022 08:09 - last edited on ‎12-18-2022 22:14 by Fitbit Moderator

‎08-02-2022 08:09 - last edited on ‎12-18-2022 22:14 by Fitbit Moderator

Inspire 2 is no longer keeping accurate time. Can the time be reset/fixed?

 

 

Moderator Edit: Clarified subject

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‎08-02-2022 08:59 - edited ‎06-20-2023 08:22

In response to JohnnyRow

‎08-02-2022 08:59 - edited ‎06-20-2023 08:22

Hi there, @ljnonna. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Inspire 2.

As @JohnnyRow has mentioned, your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If your Inspire 2 is no longer paired, please set it up by following these steps How do I set up my Fitbit device?

Also, note that the time on your Fitbit Inspire 2 may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Inspire 2 is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-02-2022 08:26

‎08-02-2022 08:26

Only by syncing.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎08-02-2022 08:59 - edited ‎06-20-2023 08:22

In response to JohnnyRow

‎08-02-2022 08:59 - edited ‎06-20-2023 08:22

Hi there, @ljnonna. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Inspire 2.

As @JohnnyRow has mentioned, your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If your Inspire 2 is no longer paired, please set it up by following these steps How do I set up my Fitbit device?

Also, note that the time on your Fitbit Inspire 2 may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Inspire 2 is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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