12-29-2022
19:44
- last edited on
12-30-2022
04:14
by
MarreFitbit
12-29-2022
19:44
- last edited on
12-30-2022
04:14
by
MarreFitbit
The clock has completely changed time. I’ve tried everything and it won’t correct itself. What now?
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
12-30-2022 04:15 - edited 06-13-2023 10:30
12-30-2022 04:15 - edited 06-13-2023 10:30
Hi there, @CarolASkow. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Inspire 2 before reaching out.
As @JohnnyRow has mentioned, your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.
If by any chance you are running into syncing issues, see Why won't my Fitbit device sync? or if you need to relink your watch, see How do I set up my Fitbit device?
Also, note that the time on your Fitbit device may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Fitbit device is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?
If none of the above works for your, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
12-29-2022 20:45
12-29-2022 20:45
Other than time zone issues where off by exact number of hours, only way to change time is to sync. At each sync, watch takes time and date from phone.
12-30-2022 04:15 - edited 06-13-2023 10:30
12-30-2022 04:15 - edited 06-13-2023 10:30
Hi there, @CarolASkow. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Inspire 2 before reaching out.
As @JohnnyRow has mentioned, your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.
If by any chance you are running into syncing issues, see Why won't my Fitbit device sync? or if you need to relink your watch, see How do I set up my Fitbit device?
Also, note that the time on your Fitbit device may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Fitbit device is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?
If none of the above works for your, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...