09-09-2024
06:27
- last edited on
09-09-2024
17:17
by
MarreFitbit
09-09-2024
06:27
- last edited on
09-09-2024
17:17
by
MarreFitbit
I have restarted the arched, logged out of app,synced it and even uninstalled and reinstalled the app... still time is wrong.
I checked the time zones and all solutions suggested in thr community. Still no luck.
All other data is syncing and correct.
Can I please get help
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
09-09-2024 17:18
09-09-2024 17:18
Hi everyone!
Thanks for reporting this issue with us, and your efforts while working on this matter. I wanted to let you know that this issue was already escalated and our team got it fixed. As @east_wind has suggested, if you continue seeing the wrong time, please try opening the Fitbit app and pulling down on the Today screen to force a sync.
Once again, I appreciate your feedback.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
09-09-2024 09:03
09-09-2024 09:03
Hi, Apoorva. I'm also facing the same issue. I followed all the steps mentioned, yet the time is still incorrect. It shows 4 PM, even though the current time is 9:30 PM as I'm writing this. I hope this gets resolved ASAP. It's very annoying.
09-09-2024 09:12
09-09-2024 09:12
Same problem here showing Auckland time
09-09-2024 09:36
09-09-2024 09:36
Hi, Please sync again, It is back to normal. I can confirm this as it was like an outage as seen by many people on Twitter as well. Many of uis has got it correct now. If you have followed all troubleshooting steps just sync again. It would be good again!
09-09-2024 17:18
09-09-2024 17:18
Hi everyone!
Thanks for reporting this issue with us, and your efforts while working on this matter. I wanted to let you know that this issue was already escalated and our team got it fixed. As @east_wind has suggested, if you continue seeing the wrong time, please try opening the Fitbit app and pulling down on the Today screen to force a sync.
Once again, I appreciate your feedback.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
09-09-2024 20:52
09-09-2024 20:52
Thanks a lot, working fine now
09-09-2024 20:53
09-09-2024 20:53
Hello, yes it's resolved now!! Thanks for responding