05-05-2024
11:17
- last edited on
05-06-2024
08:26
by
MarreFitbit
05-05-2024
11:17
- last edited on
05-06-2024
08:26
by
MarreFitbit
The inspire 2 won’t synchronize to the iOS app. Everything is up to date.
The data upload is weird and partial, no sleep data and records a handful of steps, for example.
Moderator Edit: Clarified subject
05-06-2024 08:28
05-06-2024 08:28
Hi there, @Sonnenaufgang. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Inspire 2 is not syncing anymore. I will do my best to help you with this.
As a first approach, I suggest following the troubleshooting steps provided in this help article Why won't my Fitbit device sync?
If the issue persists, please try the steps below in the order listed:
With the steps above, what I want you to do is to pair your Inspire 2 first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone.
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05-12-2024 06:20
05-12-2024 06:20
Now my steps data synchs up, but my sleep data is not appearing in the app. Can you assist?