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Inspire 2 won't sync anymore

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‎05-08-2023 03:17 - last edited on ‎05-13-2023 10:40 by Fitbit Moderator

‎05-08-2023 03:17 - last edited on ‎05-13-2023 10:40 by Fitbit Moderator

My Fitbit keep telling me that I need to download the Fitbit mobile app. It worked yesterday but today i don’t how to do this

 

 

Moderator Edit: Clarified subject

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‎05-09-2023 13:37

‎05-09-2023 13:37

@Jaxcali Did you download the Fitbit app for your phone? What device are you using? I'd try to do a factory reset and start fresh.

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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‎05-16-2023 10:57 - last edited on ‎10-15-2024 10:01 by Fitbit Moderator

In response to Heather-S

‎05-16-2023 10:57 - last edited on ‎10-15-2024 10:01 by Fitbit Moderator

Hi @Jaxcali. A warm welcome to the Fitbit community forums.

Thanks for the details regarding the inconvenience with your Inspire 2.

I've been informed that you already contacted the Customer Support team for further assistance with this; in this case, they will let you know how to proceed. 

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