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Inspire 2 won't sync nor show the correct time

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‎11-20-2022 18:32 - last edited on ‎12-18-2022 21:01 by Fitbit Moderator

‎11-20-2022 18:32 - last edited on ‎12-18-2022 21:01 by Fitbit Moderator

I have an inspire 2 on my account.  There was an error when I tried to sync.  Also, how do I submit the date and time?  Fitbit office is closed.  Thank you 

 

Moderator Edit: Clarified subject

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‎11-20-2022 21:31

‎11-20-2022 21:31

Hi @LisaNof1967  you can't set the date and time as it comes from the device you use to sync. You'll want to sync a few times, restart your Inspire 2 and your phone. See if that helps. Support is open when someone is there for chat or phone assistance.

Stepping in the U.S.A. since September 2013. Android 14

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