Inspire 2 won't sync to my Fitbit app

[edweiskopf]

I have a iPhone 12 and I have not been able to sync my Fitbit since 9/22/2022. I have tried almost everything. I've restarted the Fitbit itself, turned my Bluetooth off and on, restarted my phone, and have updated the app. I've even unpaired and I am trying to repair the device. I get as far as entering in the 4 digit code but then it just stops. The last two times I've tried, I've gotten an error stating that I need to abort because there was an issue with the set up. Any suggestions or help? I am losing it! 

Moderator Edit: Clarified subject

[SunsetRunner]

Hello @edweiskopf 

Let’s try setting your Inspire 2 up as a new device to see if that resolves the problem. I understand you’ve tried the set up new device but it has to be done a certain way. Hopefully these institutions will help. Make sure your Inspire 2 is fully charged for best results.

Here is how you set up your Inspire 2 again as a new device. Please follow these instructions carefully: 

1. Remove the Inspire 2 from the Bluetooth settings on your phone. On your iOS phones Bluetooth tap the blue information icon next to Inspire 2 then tap forget this device. If your Inspire 2 is not showing on your Bluetooth at all proceed to step 2 (Basically make sure your Inspire 2 is not showing at all) 
2. Turn off other nearby Bluetooth connections. 
3. Check if your Fitbit App is updated
4. Log out of your Fitbit app and reboot your phone.
5. Restart your Inspire 2: https://help.fitbit.com/articles/en_US/Help_article/1186.htm
6. Log back into your Fitbit app as you normally would with your email address and password, tap your profile picture then scroll down and tap Set Up a Device.
7. Select the Inspire 2 in the list of trackers and follow the onscreen instructions. When asked if you want to replace the Inspire 2 say yes.

😉 Hopefully this gets connected and syncing again.. Please come back and let me know how it goes and if this provided you with the best answer to your problem.