Inspire 2 won't sync with Moto G8 Power

[Panpanic]

My Fitbit device has been working great but I opened the Fitbit app today and my Inspire 2 won't sync. I've turned off and turned back on my Bluetooth. Tried logging out and logging back in. I've restarted my phone and the device twice. I'm connected to wifi. I don't know why it's not syncing. 

Moderator Edit: Clarified subject

[alexthecat]

@Panpanic have you tried uninstalling and reinstalling the Fitbit app? That's what worked for me the last time my device didn't want to sync. 

[YojanaFitbit]

Hi there, @Panpanic. Welcome to the Community Forums. I'm sorry to hear that your Inspire 2 isn't connecting to your phone, I'll be glad to help you. 

@alexthecat Thanks for sharing your comment with us.

1. Remove the Inspire 2 from the old phone's Bluetooth settings.
2. Restart your Inspire 2.
3. Turn off other Bluetooth connections when not in use (I'd shut off the old phone to avoid Bluetooth interference of any kind).
4. Plug it into the charging cable and open the Fitbit app.
5. Log into your Fitbit account in your new phone.
6. Setup your Inspire 2

For more troubleshooting steps, please see: Why can't I set up my Fitbit device? and Why won't my Fitbit device sync? 

Hope this helps.