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Inspire 2 won't sync with my iPhone

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‎10-13-2022 14:26 - last edited on ‎12-18-2022 21:04 by Fitbit Moderator

‎10-13-2022 14:26 - last edited on ‎12-18-2022 21:04 by Fitbit Moderator

I have had so many sync issues with my Inspire 2 - I am about ready to go to another fitness watch.  The folks at Fitbit write AWFUL SOFTWARE ... sync does not work most of the time - Bluetooth support sucks ... in addition to changing the band types each time ... does anyone want to buy bands for inspire 1 or another model -- I probably have them ... 

 

So now after fighting with the Fitbit - I decided to reinitialize the Fitbit to my iPhone - big mistake ... it has been doing the "gathering data" phase for 2 days now ... 

 

Sorry Fitbit - you suck - time for a new solution ... 

 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎10-18-2022 16:03

‎10-18-2022 16:03

Hi there, @architect-scott. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Inspire 2 before posting here. I understand where your concern is coming from and how you must be feeling. 

 

In addition to the steps you've done so far, I suggest you trying the following in the order listed below:

 

  • Unpair your Inspire 2 from your phone's Bluetooth and also make sure it's no longer connect to your Fitbit app. 
  • Force quit the Fitbit app.
  • Turn off the Bluetooth.
  • Shut off your phone and turn it on after 1-2 minutes.
  • Turn on the Bluetooth.
  • Set up your Inspire 2 again.
  • If there is no connection, restart your Inspire 2.

 

If you can't get started with your Inspire 2, usually a missing requirement is the cause. Carefully review the requirements provided in the help article Why can't I set up my Fitbit device? 

 

Hope that helps. 

Maria | Community Moderator, Fitbit


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‎10-18-2022 16:12

In response to MarreFitbit

‎10-18-2022 16:12

Thanks Marre -- the issue is software quality unfortunately -- I basically had to reinitialize the Fitbit -- between ongoing sync issues (like many many others) and lack of compatibility with bands (I have 4 different types of bands - one for each inspire/Fitbit model I have) -- I am likely going elsewhere -- a fitness watch should just work ... and the Fitbit fails in this regard -- but thanks for the response

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