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Inspire 2 won't synch with iPhone XR

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‎11-06-2020 12:58

‎11-06-2020 12:58

Just upgraded from iPhone 7 to iPhone XR and my Inspire 2 Fitbit just won't connect to the app. Tried everything I can think of - turning Bluetooth on and off, rebooting Fitbit, re-installing App. Nothing working - very frustrating.... any suggestions?

 

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‎11-07-2020 03:12

‎11-07-2020 03:12

Hi @SunsetJonny, welcome to our Fitbit Community. I'd like to follow up and help you with your Inspire 2 since it won't connect to your iPhone XR. I totally understand how you feel about this and I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

Please try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest. Finally, monitor your Inspire and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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‎01-01-2021 14:22

In response to JuanJoFitbit

‎01-01-2021 14:22

I have a similar issue and have tried all these steps. My texts and calls won’t sync but my steps do. Any other tips? 

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