Inspire 2 won't track my Zumba, Badminton, Boxing, etc. activities

[SanikaKK]

My model is inspire 2 and it isn't tracking exercises like zumba, badminton, boxing etc then what is the point of it? And i talked to your customer service and themselves didn't know what to do.

Moderator Edit: Clarified subject

[Heather-S · Accepted solution]

@SanikaKK Unfortunately, those are not auto-track options. The only workouts available for auto-track are walk, run, outdoor bike, elliptical, "sports", aerobic workout, and swimming.

My advice would be to start the workout from your Inspire as a generic "Workout".  It will track all the same stats as Zumba or Badminton. I like seeing my stats on my wrist and I like having a definite start and end time to my workouts.

If you need help adding more exercise options to your device, this video might be useful. Best of luck!

[MarreFitbit]

Hi there, @SanikaKK. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Inspire 2.

As @Heather-S has mentioned, all the exercise shortcuts that you will find in the Exercise section are specifically designed to track the most out of each type of activity. The algorithms have been fine tuned to get more accurate data for each different exercise so that's the reason why there is a category for each.

When a specific exercise is not available within the exercises we offer, we suggest to use "Workout" (which is a generic catch-all for other types of exercise). Once you finish the activity, you can rename the activity to desired exercise/activity. Please note that the amount of calories burned vary from the exercise you're performing and due to the heart rate tracked by your Inspire 2.

Note that the information to enter will change depending on the nature of the exercise. To give you an example, if you change from "Workout" to "Run", it won't remove the calories but will add distance as the main stat to be displayed, this happen depending of the activity you are categorizing. However, your the data already tracked will be still counted for your daily totals.

For more information about how to do so, see How do I add, edit, or delete Fitbit data and activities?

Hope that helps.