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Inspire 2 won't track my sleep or steps

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‎02-17-2023 08:54 - last edited on ‎02-17-2023 09:13 by Fitbit Moderator

‎02-17-2023 08:54 - last edited on ‎02-17-2023 09:13 by Fitbit Moderator

For over 2 weeks my inspire 2 has not tracked sleep. For 8 days now it has more than tripled my steps. I e tried several troubleshooting tips but nothing has worked. Are there any known issues in Fitbit’s end?

 

 

Moderator Edit: Clarified subject

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‎05-22-2023 13:50

‎05-22-2023 13:50

@648zzf , a warm welcome to the Community! Thank you for your message. 

Do the green LEDs blink on your Inspire 2. 
Please make sure that the Inspire 2 is set to be worn on wrist and not on clip when going to sleep. 

This might be causing that your sleep is not recognized, and the body movements were recognized as steps. 

Please hold both buttons for 3 secs. You'll see the quick settings. There make sure about the wrist/clip option. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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