Inspire 2 won't track my sleep times accurately

[peterdog]

only tracking 2 or 3 hours sleep a night, seems to think I wake up at 3.30 or so each night

Moderator Edit: Clarified subject

[Setexgirl]

I am getting similar results?!?  What’s up?!?!

[MarreFitbit]

Hi there, @peterdog @Setexgirl. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Fitbit devices. 

Keep in mind that your time asleep is calculated by subtracting your time spent awake and restless from your overall tracked sleep time. For example, if you slept 8 hours but woke up 2 times for 15 minutes each, your time asleep would be 7 hr 30 min. For more information, see What should I know about Fitbit sleep stages?

[InsomniacYes]

Greetings.  This sounds like the same thing that frequently happens to me.  I am copying and pasting a previous reply of mine. 

It is possible that your Inspire 2 is picking up the sleep but failing to display it on the app.  This happens to me all the time.  When this happens, I can most often get it to display all of the sleep by editing the start and/or end time.  Go to where it is showing your data for the day.  There should be a pencil icon near the top somewhere.  Click that, and you should be able to see the "sleep start" and "sleep end."  Write these times down in case something goes wrong (in which case you can put them back in).  Change the times as appropriate and save it.  There will be a pause while things recalculate.  If Fitbit did record the sleep, it will all be there, including some awake time when you got up to take your meds.  If Fitbit did NOT record the sleep, it will show you a big block of sleep time without any of the detailed sleep stage information.  In that case, you should delete the long sleep, put the old info back in, and ADD a block of time approximating what Fitbit left out.  This added interval will very likely show "non detailed" info, but occasionally it will show the detailed info there.     

I hope this helps.  This is a known/recognized problem. 

[JohnGalt53]

Worked for a week.  Tech support reset everything - NO JOY!  
Primary reason I bought it.  Guess I'll research and buy from a different manufacturer. Too bad.