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Inspire 2 won't turn off

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‎06-10-2023 20:17 - last edited on ‎06-11-2023 04:03 by Fitbit Moderator

‎06-10-2023 20:17 - last edited on ‎06-11-2023 04:03 by Fitbit Moderator

My Inspire 2 has not worked properly for 2-3 days. The display stays on constantly or flashes on and off eating up the battery. I have changed the clock face, I have rebooted it several times. None of that is working.

Moderator Edit: Clarified subject

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‎06-11-2023 04:04 - edited ‎06-11-2023 04:05

In response to NellyG

‎06-11-2023 04:04 - edited ‎06-11-2023 04:05

Hi there, @Amanda1983. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Inspire 2 before reaching out. @NellyG Thank you so much for your advice!

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

For more information about our warranty, see fitbit.com/legal/returns-and-warranty

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-11-2023 03:52

‎06-11-2023 03:52

Hi @Amanda1983 It sounds like you have done all you can. Contact Fitbit Support  and see if they can help.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎06-11-2023 04:04 - edited ‎06-11-2023 04:05

In response to NellyG

‎06-11-2023 04:04 - edited ‎06-11-2023 04:05

Hi there, @Amanda1983. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Inspire 2 before reaching out. @NellyG Thank you so much for your advice!

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

For more information about our warranty, see fitbit.com/legal/returns-and-warranty

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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