10-19-2022
05:26
- last edited on
12-18-2022
21:04
by
MatthewFitbit
10-19-2022
05:26
- last edited on
12-18-2022
21:04
by
MatthewFitbit
My wristband will not stay on. I have tried multiple ones and nothing stays on. What can I do to fix this problem.
Moderator edit: updated subject for clarity.
10-19-2022 09:32
10-19-2022 09:32
Hi @Jbucciarelli ask support.
when there is someone available, chat is an option. Phone or Twitter works well, too.
https://myhelp.fitbit.com/s/support?language=en_US
Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:
USA: click
Canada: click for options