02-17-2024
09:28
- last edited on
02-17-2024
12:27
by
ManuFitbit
02-17-2024
09:28
- last edited on
02-17-2024
12:27
by
ManuFitbit
Okay, I'm having problems with my tracker. I know that I slept through the night last night while I wore my tracker, but for some reason, the sleep monitor didn't pick it up. As a result, the app didn't give me a Readiness Score, and this is after 2 days of having low scores (My fault on that one).
Is my Inspire 2 on the fritz?
Moderator edit: clarified subject.
02-17-2024 12:26 - edited 02-17-2024 12:26
02-17-2024 12:26 - edited 02-17-2024 12:26
Hi @EmpressReborn. It's good to see you participating in the community.
Thank you for sharing the inquiry regarding the readiness score. Sorry to know the difficulty that you are experiencing.
Your daily readiness score is based on data collected by your Fitbit device, could you please confirm if you've been getting, heart rate data, sleep data and Heart-rate variability (HRV)? In the meantime, please make sure of the following:
If you're still not receiving readiness score and you meet all the requirements mentioned earlier, please restart your device following these steps.
02-17-2024 13:09
02-17-2024 13:09
Yes, I've been getting my readings. I've had my FitBit for 2 weeks now, and I have FitBit Premium, using an Inspire 2. The FitBit is snug, and I've been wearing it to bed every night.