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Inspire 2 zero readiness score and not recording sleep

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Okay, I'm having problems with my tracker. I know that I slept through the night last night while I wore my tracker, but for some reason, the sleep monitor didn't pick it up. As a result, the app didn't give me a Readiness Score, and this is after 2 days of having low scores (My fault on that one).

Is my Inspire 2 on the fritz?

 

Moderator edit: clarified subject.

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Hi @EmpressReborn. It's good to see you participating in the community.

Thank you for sharing the inquiry regarding the readiness score. Sorry to know the difficulty that you are experiencing. 

Your daily readiness score is based on data collected by your Fitbit device, could you please confirm if you've been getting, heart rate data, sleep data and Heart-rate variability (HRV)? In the meantime, please make sure of the following: 

  • You must be a Fitbit Premium member using a compatible device. For a list of compatible devices, see Who can see a daily readiness score in the Fitbit app?
  • To receive your first daily readiness score, you must wear your Fitbit device 14 hours per day for at least 4 days and nights. To continue receiving a score, wear your device 4+ nights per week.
  • Make sure you wear your device for at least 1 full day (during the day and to sleep at night), then check your score after you wake up in the morning. To see a daily readiness score, you must wear your Fitbit device for at least 14 hours.
  • Make sure the back of your device is in contact with your skin. The band should be snug but not constricting.
  • Most metrics require at least 3 hours of quality sleep. If you move a lot during your sleep or the sleep session is too short, you might not get a reading.

If you're still not receiving readiness score and you meet all the requirements mentioned earlier, please restart your device following these steps.

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Yes, I've been getting my readings. I've had my FitBit for 2 weeks now, and I have FitBit Premium, using an Inspire 2. The FitBit is snug, and  I've been wearing it to bed every night.

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