06-15-2020 15:41
06-15-2020 15:41
The port where the band connects to the fitbit seems damaged in a sense as when wearing the fitbit , the band seems to disconnect not entirely but becomes very loose
is this fixable in the warranty / able to be repaired
Answered! Go to the Best Answer.
06-19-2020 12:59
06-19-2020 12:59
I talked to customer support, and it DOES fall under the warranty, as long as it's in the first year you bought it. I just got my replacement :)!!
06-15-2020 16:30
06-15-2020 16:30
This is exactly my problem!! It broke entirely for me, and it won't support a band anymore, so the tracker is completely useless. I'd love to know if it's covered in the warranty, it's very frustrating, I haven't had it long.
06-19-2020 12:59
06-19-2020 12:59
I talked to customer support, and it DOES fall under the warranty, as long as it's in the first year you bought it. I just got my replacement :)!!