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Inspire HR - 1/2 Swim which recorded Now FitBit is Dead

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‎06-06-2021 03:32

‎06-06-2021 03:32

Wore the inspire HR swimming, never had a problem before. (Checked it’s compatible for swimming first of course) Swim seemed to record but now Fitbit is dead within hours. Won’t charge and screen blank. 

No green flashing lights and have disconnected it from the phone now to try a reset. Bluetooth can’t find it which implies the whole device isn’t working at all. 

Please help, this is my daughters watch/Fitbit and she relies on it for school and tracking, also fairly new. 

Help departments don’t seem to be open on a Sunday in the UK. 

many thanks.

 

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‎06-06-2021 04:43

‎06-06-2021 04:43

Hi @Lieslp If restarting it doesn't help then you will need to contact Fitbit Support. There is nothing else you can try from your end.

Restart your Tracker  

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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