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Inspire HR Different Info than What is Syncing to App

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‎01-29-2020 10:14

‎01-29-2020 10:14

My Inspire HR is showing that I've done 5 of 12 for my hourly steps but when I sync to the app it is only showing 4 of 12 even after multiple syncs and the missing hour is from 3 hours ago. Is there any chance this will correct itself or is it a lost cause?

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‎01-30-2020 08:51 - last edited on ‎05-07-2025 11:47 by Fitbit Moderator

‎01-30-2020 08:51 - last edited on ‎05-07-2025 11:47 by Fitbit Moderator

@danirj Welcome! It's good that the community is growing! 

Let me help you with your missing activity hours. This issue is being investigated by the team so hopefully they will have a solution for it. Still you can try logging out from the app, restart your phone and log back in.

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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