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Inspire HR Doesn't Track Heart Rate

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Hey guys, so for almost 2 months now my inspire hr won't track my heart rate. I've done the rest I've even done a factory reset and that only worked for a couple days. Getting help from fitbit is not happening there no phone and live. Chat just brings you back to the choose device area. Any suggestions on how to fix my issue? 

 

 

Moderator edit: updated subject for clarity.

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So this morning my daughter was going to do a factory reset for me. She went to my settings and saw that at some point i had somehow turner off the heart rate function (i did not purposefully turn it off, must of happened with all the dailey bumps it gets). She turned it back on and now it seems to be working again.

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Same issue here! Since July. 

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So this morning my daughter was going to do a factory reset for me. She went to my settings and saw that at some point i had somehow turner off the heart rate function (i did not purposefully turn it off, must of happened with all the dailey bumps it gets). She turned it back on and now it seems to be working again.

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Aw, thanks for posting. I had done the same somehow!

Sent from my iPad
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your welcome glad we could help
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How do you turn resting heart rate if accidentally turned off?

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On your watch, scroll down to settings, tap, then scroll to hr, tap to on.

Sent from my iPad
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Thanks for help but have scrolled through but can't find settings on my
watch.
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