03-30-2020
11:38
- last edited on
04-16-2020
08:20
by
AlvaroFitbit
03-30-2020
11:38
- last edited on
04-16-2020
08:20
by
AlvaroFitbit
Over the past month the GPS Mapping feature on my Inspire HR has been very inaccurate. It used to work well, but it seems to update just periodically now, recording that I ran some pretty weird angles. Sometimes it gives out entirely halfway through. Sometime I have trouble connecting at all.
Otherwise it seems to give accurate info ie/ distance, splits (as long it connects at some point during my run, if it doesn't connect at all I don't get splits)
I have a Fitbit HR, and an iPhone 7
I've tried:
Making sure both my phone and Fitbit are fully charged
Restarting my Fitbit
Restarting my phone
Updating the app
Making sure Fitbit is the only app running
In phone settings I have location access to "always" and Background App Refresh to "on"
Any other suggestions?? I'm so confused, the maps used to work great...
Moderator edit: updated subject for clarity
04-16-2020 08:28
04-16-2020 08:28
@blyne80 Welcome to the Fitbit Community! Sorry for the delay in my reply.
Let me help you with you GPS data recording not working. I suggest you clear the connection between your iPhone and your Inspire HR by doing the following:
Let me know how it goes.
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