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Inspire HR GPS won't connect

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‎01-17-2021 10:08 - last edited on ‎01-18-2021 10:05 by Moderator Alum

‎01-17-2021 10:08 - last edited on ‎01-18-2021 10:05 by Moderator Alum

This appears to be a common thread. My Inspire HR no longer connects to the GPS on my phone to track my exercise. I operate on an iPhone 8.

 

I have update, reset, rebooted the device and app and reconnected to Bluetooth several times but to no avail. I have reviewed the forum and tried all the suggested fixes but non have worked. This feels like a a Fitbit issues? Are Fitbit doing anything to resolve this? 


The only reason I upgraded to an inspire was for GPS connection... what a waste of money! 

 

 

Moderator Edit: Clarified subject

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‎01-18-2021 10:06

‎01-18-2021 10:06

It's great to see you around, @SqueakHartley.

 

I understand how are you feeling and appreciate all the efforts in trying to fix this GPS issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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