Inspire HR: No Display, but Everything Else Works

[Shareef13]

I bought my Inspire HR a little less than a month ago. It charges, syncs, and does everything except display anything on the screen. Has anyone else had this problem?

[Lenaq99]

Currently happening to mine - exact same problem. 

[Lcline]

Same thing happening to me

[Lanievanm]

Mine started doing that last night too! Wonder if you can do a hard restart on these

[Lcline]

I called customer service, and after 30 mins of rebooting, syncing, etc. it was determined the device was in need of replacement.  I was told there had been no other reports of this issue, so I urge you to call

[Lanievanm]

I restarted my Inspire & it seems to be working again

Sent from my iPod

[Shareef13]

I just checked the screen and now it works all of a sudden. I don't know what changed.

[Cleofas]

It happened to me as well, then the screen came back on for about two months, now I'm back to no display

[Lcline]

If it’s still under warranty, get it replaced.

Sent from my iPad

[enicole1]

Same thing just happened to mine.  Called fitbit and they said this is not a "known" issue.  Clearly others are experiencing this though.   Fitbit, get it together --- this is clearly a product/software defect.

[FeelingIgnored]

According to the older threads this is not a new issue and there are dozens of complaints gluing back a year about the Inspire HR display fling dark, and that despite months of complaints about the same problem, replacement is still the only fix. Fitbit hasn't done anything proactive. I wish i had seen the threads before i bought mine. 

[Arly56]

I live in an area where the clock changes by an hour twice a year.  I was using my Inspire HR clock to reset my stove, microwave, etc.  The display showed a couple of unusual small icons and then blacked out. It's been dark since.

I realize it's under warranty - I've had it less than 2 months - but won't file a claim if I have to send this one back to them.  I don't want to be without it for several weeks.  It still works - I just can't view anything on the Inspire itself.  Did the restart also - no luck.