Inspire HR - No screen activity & wont charge

[raybayne]

Bough the inspire HR and tried to set up yesterday. I set it up and then it asked me to do an update. The update was taking a very long time, I closed the app and reopened and now the fitbit wont switch on. Can anyone help?

[Astahly]

Same problem

please help

[KBELLS]

Same problem here! I have had it for 2 weeks and on a weekend trip left the charger at home and the battery died. Plugged it in as soon as we got home and it won’t do anything. I have tried several outlets. So aggravating.

[Sandi25]

Mine is doing the same thing it had the logo some weird letters and 001 at the bottom this really sucks!! Won’t charge at all!! My old one was better.

[TateN]

Same thing happened to me and now it randomly vibrates every 30 seconds to a minute but the screen won’t turn on and the green light won’t either. Also doesn’t sync to my account... only had it a couple months and have already had so many issues with this model

[Sally819]

I’m having the same issue. No notification that the battery was low, but the low battery display showed, and then a smiley face. I plugged it in when I got home, but 4 hours later and no charge and just the random logo and weird letters and 001 display a couple of times. Otherwise there is nothing happening with the Inspire HR. $100 is too much to spend on something that doesn’t work properly after a month!

[Kkelleigh]

Set it on charger last night. This morning it won't turn on and does a random short buzz but no display at all. Did you ever get any answer to your problem?

[KBELLS]

Nope, not a thing. Lots of people with the same problem. I am never wasting my money on their products again. Ever.

Sent from my iPhone

[Rcondo41]

Shouldn’t have to clean the back with a toothbrush & alcohol when it’s only a month old and the back is spotless.  Seriously?!  I’m going to go with a different company/product.  Too bad I’m out $100 on this inferior product.  

[Sally819]

I called the company and they asked some questions and had me restart but still nothing happened. Since my device was less than a month old they are sending me a replacement.

[KBELLS]

I will call them tomorrow! My last Fitbit had to be replaced 4 times. I was so hopeful this design would be better. Learned my lesson.

Sent from my iPhone