help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR Not Tracking Sleep and Sleep Icon on tracker is greyed out!

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-01-2020 05:19

‎07-01-2020 05:19

I have had issues for over a week on this and I have tried all suggestions.

 

1. Reset

2. Delete from account and reset

3. Delete from Bluetooth on phone and reset

 

I want to know what y'all are going to do about this, as I see there are a lot of people having the same issue. If it's a software glitch, please let us know and fix ASAP. If not, let us return for replacement.

Best Answer
Labels:
2 REPLIES 2

‎07-01-2020 20:16 - edited ‎07-01-2020 20:17

‎07-01-2020 20:16 - edited ‎07-01-2020 20:17

Hi @SunsetRunner  as your fellow Fitbit users, what is it that you would like us to do?

Is your sleep showing up in the Fitbit app?

You may want to tap on the above top right slide out menu and contact fitbit.

Best Answer
0 Votes

‎07-02-2020 05:32

In response to Rich_Laue

‎07-02-2020 05:32

Sorry, I thought this went to customer service. I apologize.

Best Answer
0 Votes