Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR Warranty check/replacement request

Replies are disabled for this topic. Start a new one or visit our Help Center.

Does anyone know how to check if your device is still under warranty? My Inspire HR was purchased about a year ago, but I'm currently not sure of the exact date. I did receive a replacement after a month or two, due to my device not maintaining a charge and/or becoming unresponsive. I am now having similar issues with the replacement and was going to check if I could get another one. I have tried looking in various places on the website and in the app. I also attempted to locate a replacement request, which I had completed for the first replacement after being emailed a link from a support agent. Any tips or advice would be appreciated, thanks!

 

 

Moderator edit: format. 

Best Answer
0 Votes
2 REPLIES 2

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

Thanks for getting back to us and for sharing your warranty inquiry @caityg17.  Your assistance is really appreciated @Odyssey13

 

I noticed that you had a contact with our Support Team and that you were able to complete your question. As @Odyssey13 mentioned, our available representatives are limited and doing their best to help and they are the only ones that can tell you about your warranty status. 

 

Please be patient and try contacting them again. 

Best Answer