Inspire HR Wont stop vibrating while on a run

[LeiaD]

Hello - When I am in the running exercise mode, my Inspire HR vibrates constantly.  I went in and turned off cues, but that didn't help.  I am not sure why it is vibrating as it does not seem to do so at every .25 mile or minute mark.  Please help! The vibrations are throwing off my running.

[AlvaroFitbit]

@LeiaD Welcome to the Fitbit Community! I hope you're doing well!

I will gladly assist you with your Inspire HR that is constantly vibrating. Please restart it by following these instructions. If the issue persist then try a Factory Reset but note that you will need to set it up again.

Let me know how it goes.

[BrittanyMatie]

The same thing keeps happening to me! My fitbit shows a little box in the bottom left corner with an x in it, and then it vibrates and the x goes away. literally 60 seconds later, it does it all over again. 

[Jmaughan]

Did you ever manage to figure this out? I just got my Fitbit inspire Hr and the constant buzzing during a workout is driving me crazy

[BrittanyMatie]

No. Never solved. I just stopped using it. Complete waste of money. 

[Jmaughan]

I ended up turning off GPS. It’s working so far. Not sure what the point of GPS is if it never works! 

[Vincetty]

Same issue. Can't believe this was never fixed. So dumb.

[MadAtFB]

This is now happening to me. If it doesn't stop I will be returning my fitbit as I bought it for the purpose of tracking runs and it's instead ruining them. Is there a solution for this yet?

[EmIntoFitness]

I had this issue when i got the device, and I solved it.

I noticed when I'd set an exercise for walk and walk in the house, or go without my phone, nothing would vibrate. So I thought my phone and fitbit must be trying to connect, and as it only happened during walking (I don't run) it couldn't be a sync issue, but a gps issue. Because there is no on board gps, it tries to connect to your phone. When it struggles to connect it vibrates. I have my settings on my app set to connect all day, but even that wasn't good enough. Then I realized I have battery saver on my phone. I'm on a Samsung S7.

Here are 3 fixes that worked for me:

• Before exercise turn off battery saver on your phone. This stopped it cold turkey, I just turn it back on after my workout.
• Turn off GPS on your fitbit, via the app or the fitbit itself. I know, defeats the purpose, but it fixed it.
• In your settings on your phone (Not sure how it works for iphone, but this works for android for sure) go to your apps and find fitbt. Under "manage battery usage" click on "optimize battery usage" where it says "apps not optimized" click and select all apps. Find fitbit, and turn battery optimization off.

All of those options worked and fixed it. I wish there was a more permanent fix on fitbits end, especially since there are so many posts on this.