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Inspire HR access to free trial Premium

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‎01-13-2022 06:18 - last edited on ‎02-02-2022 11:09 by Moderator Alum

‎01-13-2022 06:18 - last edited on ‎02-02-2022 11:09 by Moderator Alum

Hi, I can’t seem to access the free premium. I have previously had premium so I think that might be why it doesn’t give the option for a free trial. But when purchasing the band it’s says the trial is for new and returning customers.

 

Moderator edit: Subject for clarity.

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‎02-02-2022 11:11

‎02-02-2022 11:11

Hey @Grace22p, welcome to the Fitbit Community. Thank you for pointing this out. 

 

I just confirmed with the Support Team that you have already an open case. Please follow their instructions and keep responding to their messages.

 

Have a good day!

GraceG | French and English Community Moderator, Fitbit


On ne voit bien qu’avec le cœur. L’essentiel est invisible pour les yeux. ♥
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