Inspire HR active minutes and the time of exercise don’t match

[Zebedee2234]

• Wish it would let me do screenshots so I could show the issue
• Active mins on the dashboard (the circles) show 37 active mins.
• Today I have done 49 min weights session/workout (I selected weights)
• And 11mins core workout (I selected workout)
• Why a discrepancy of 23mins?

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @Zebedee2234.

Thanks for the details shared in your post. I understand your concern and appreciate your efforts to provide screenshots. You can find the steps to do it here. I would like to advise that active minutes are only recorded for continuous moderate-to-intense activities that last 10 minutes or longer. I recommend confirming if your core workout lasted more than 10 minutes in the Exercise tile in the Fitbit app. It's possible that during your weights workout when switching the equipment or exercise, the number of active minutes could be affected. For more information about how the active minutes are calculated, please see this help article: What are Active Zone Minutes or active minutes on my Fitbit device? 

Hope this helps. 

[Zebedee2234]

I don’t see how it could be affected by doing two exercises. I start workout and select finish workout. Then the same with weights. It has calculated it but with different results.

[LiliyaFitbit]

Thank you for your reply, @Zebedee2234.

I understand your concern and recommend getting in touch with our Support team so they can look deeper into the issue and help you with this matter. Click here to get connected with them via chat or phone.

See you around.