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Inspire HR added steps when I wasn't walking

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‎12-28-2020 08:01 - last edited on ‎12-30-2020 05:44 by Fitbit Moderator

‎12-28-2020 08:01 - last edited on ‎12-30-2020 05:44 by Fitbit Moderator

My Inspire HR appears to keep adding steps when I am not walking. Any way to fix that?

 

 

Moderator edit: updated subject for clarity

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‎12-30-2020 05:43 - last edited on ‎02-12-2025 11:42 by Fitbit Moderator

‎12-30-2020 05:43 - last edited on ‎02-12-2025 11:42 by Fitbit Moderator

Hi @Elrose, welcome to our Fitbit Community. Regarding the steps that your Inspire HR has tracked when you are not walking, I'd like you to restart your Fitbit device as described in this help article. After this, check out this help page, which explains why your Fitbit device may track extra steps.

Finally, monitor your Inspire HR during the next 24 hours and see if it doesn't track extra steps anymore.

Keep me posted on the outcome.

JuanJo | Community Moderator

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