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Inspire HR always on

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I click the button to turn off the display and it won't. I try to turn off the double tap option in the settings and it won't respond. The battery drains in a matter of a couple hours. I just want the display to sleep and not CONSTANTLY ON draining the battery. 

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I've tried charging, rebooting, and going through the settings. Double tap won't turn off and the screen won't turn off.

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