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Inspire HR back housing cracked

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‎01-19-2021 17:14 - last edited on ‎01-20-2021 15:15 by

‎01-19-2021 17:14 - last edited on ‎01-20-2021 15:15 by

The housing is cracked and won't hold the strap pins any more , is there a replacement plastic  housing? 

Thanks 

 

 

Moderator edit: subject for clarity 

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3 REPLIES 3

‎01-19-2021 17:28

‎01-19-2021 17:28

Hi @Gio158  there are no replacement parts available. You under warranty? 

Stepping in the U.S.A. since September 2013. Android 14

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‎01-19-2021 17:33

In response to Odyssey13

‎01-19-2021 17:33

Purchased  it from Verizon,  back in feb I believe  have to find my order 

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‎01-19-2021 17:47

In response to Gio158

‎01-19-2021 17:47

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

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