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Inspire HR band clasp broken

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‎12-22-2019 15:50 - last edited on ‎12-23-2019 08:00 by Fitbit Moderator

‎12-22-2019 15:50 - last edited on ‎12-23-2019 08:00 by Fitbit Moderator

The little ball clasp broke on my Fitbit Inspire HR. How can I remove the band without it?

 

 

Moderator edit: updated subject for clarity

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‎12-23-2019 08:09

‎12-23-2019 08:09

@ityonne Welcome! It's great to see you around!

 

Let me help with your broken clasp. You could try using a screwdriver to remove the band from  your device. I also created a ticket so our Support team can further assist you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

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