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Inspire HR battery drain issue

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‎09-21-2020 13:15 - last edited on ‎07-28-2021 04:19 by Fitbit Moderator

‎09-21-2020 13:15 - last edited on ‎07-28-2021 04:19 by Fitbit Moderator

Hello,

 

I have a FitBit Inspire HR. I updated it to version 20001.88.11. Recently, my FitBit is not holding its charge. Its battery is draining incredibly quickly and not lasting a full day. I attempted changing the default clock face from stats heavy to simple but that did nothing.

 

I believe a firmware update is needed to address the situation. My FitBit is only 5 months old and has been taken good care of. Is FitBit aware of this ongoing issue with the Inspire HR? 

 

Thanks

 

 

Moderator edit: format

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22 REPLIES 22

‎07-27-2021 09:15

In response to Keiserl

‎07-27-2021 09:15

Same issue and my warranty is three weeks expired.  Fitbit will only provide a discount to a new inspire HR and then the same problem.  The discount does not work on a sale item.  They are all on sale.  It is a smart marketing tool but not a nice one.

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‎04-18-2023 14:07

In response to kalague

‎04-18-2023 14:07

Just found this thread as I was looking for advice on my battery issues. My watch has the same firmware update and the battery is draining so fast.

 

I looked at their guide on how to save the battery and everything they said to turn off was already off. I don't use alarms, I had move alerts off, I had notifications off ao I wasn't getting calls or text alerts, and the screen was already dimmed, basically the only feature that wasn't turned off was the GPS. It's taken me ages to find out how to disable it so let's see if that works but it's not ideal. Turning off the GPS kinda defeats the object of the watch as now all its doing is steps and heart rate. I can't track runs or walks anymore. Not impressed. May choose a different brand for my next watch.

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‎04-19-2023 09:31

In response to Lil_Miss_Mary_

‎04-19-2023 09:31

Batteries will degrade and fail over time.  These smaller devices with these tiny batteries will have failure quicker than their larger cousins (like smart phones).  My Inspire 1 just failed to hold a charge recently, but I was able to get 4 years out of it.

 

Best thing to try is to perform a restart of the device and let it charge overnight.  Also make sure the contacts are clean (use rubbing alcohol to clean).  If it's still draining quickly, then it's probably at the end of its life.

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