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Inspire HR battery drain

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‎08-31-2021 12:13 - last edited on ‎09-02-2021 09:42 by Fitbit Moderator

‎08-31-2021 12:13 - last edited on ‎09-02-2021 09:42 by Fitbit Moderator

My Inspire HR is draining very fast since yesterday- it’s lasting only for 5-6 hours.

I have turned off all notifications and it has drained from 100% to 96% in 20 minutes. I contacted Customer care today morning and the feedback was to keep on syncing 5-6 times a day until battery drains so that you have more data.

please help- it’s not even a year old and am so frustrated with the fast drain problem.

 

Moderator Edit: Clarified subject

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‎08-31-2021 16:49

‎08-31-2021 16:49

Hi @nirmalyachanda  since you've already gotten with customer support and they suggested a course of action, then stick with them. We're the community forum and we can't help beyond making suggestions based on our own experiences or to point to an article. Keep syncing and getting the battery back on the charger so Fitbit can see from their end what is going on with your Inspire HR.

Stepping in the U.S.A. since September 2013. Android 14

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‎09-02-2021 09:42

In response to Odyssey13

‎09-02-2021 09:42

Welcome to the Fitbit Community @nirmalyachanda. It's great to have you here.

 

I understand where your frustration is coming from. I've seen you reached out to our Support Team after posting here and they've already addressed your concern. As @Odyssey13 mentioned, if you have any further questions or concerns regarding the outcome of your case, please feel free to contact them back so they can continue assisting you.

 

Thanks for stopping by, see you around.

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