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Inspire HR battery draining in less than 12 hours

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‎09-29-2020 15:44 - last edited on ‎09-30-2020 04:18 by Fitbit Moderator

‎09-29-2020 15:44 - last edited on ‎09-30-2020 04:18 by Fitbit Moderator

Hello,

 

I have had my inspire HR for a just under a year, and in the last two weeks, the battery is losing charge in less than 12 hours.  I have tried the reset and turning off notifications.  Any help would be appreciated.

 

 

Moderator edit: updated subject for clarity

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‎09-30-2020 04:17 - edited ‎09-30-2020 04:17

‎09-30-2020 04:17 - edited ‎09-30-2020 04:17

Hi @Drflowers23, welcome to our Fitbit Community. I'm sorry to hear that the battery of your Fitbit Inspire HR is draining in less than 12 hours. By the way, thank you for trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they assisted you via social media and you will be contacted through email soon. Please keep an eye on your email account.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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