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Inspire HR battery draining issue

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‎06-25-2021 20:55 - last edited on ‎06-26-2021 05:15 by Fitbit Moderator

‎06-25-2021 20:55 - last edited on ‎06-26-2021 05:15 by Fitbit Moderator

I charge my Inspire HR and the charge only last a couple of hours.  When  I take it off the charger it does say 100% but then it doesn’t last at all 

 

 

Moderator edit: updated subject for clarity

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21 REPLIES 21

‎08-27-2021 09:46 - last edited on ‎08-30-2021 07:24 by Fitbit Moderator

In response to SunsetRunner

‎08-27-2021 09:46 - last edited on ‎08-30-2021 07:24 by Fitbit Moderator

I am having the same issue!!! And I was only offered 35% on thier website. No other help, I have tried doing the things mentioned to try fixing it. Rubbing Alcohol, charging and resetting. 

 

It's so unfortunate that is all customer service can do. My Fitbit is roughly two months out of warranty. The customer service rep actually told me to do research otherwise and if the 35% is good to use it. Unbelievable that they would not try to make customers stay and help more!!

 

Really upsetting.

 

Were you in warranty? Or they offered? 

That's great support... I did not receive this 

JuanJoFitbit_0-1630333434311.png

 

Moderator edit: merged reply

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‎08-27-2021 12:27

In response to Jasmine20

‎08-27-2021 12:27

Agreed, I cannot go back to buying a Fitbit knowing the batteries fail in
one year and the company does not do more for you than a 35% discount off
list price when that happens.
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