help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR battery draining ridiculously quick

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-09-2020 17:38 - last edited on ‎02-11-2020 06:34 by Fitbit Moderator

‎02-09-2020 17:38 - last edited on ‎02-11-2020 06:34 by Fitbit Moderator

Seems like since the new update my Inspire HR batter life does not work past a day or two. I am charging my device every single night. Yesterday morning (Saturday) when I woke up around 7:30 I had the exclamation mark so I charged it to 96% when I went back to lay down and wanted my Fitbit to track my sleep. Today (Sunday), around 3pm, I went to sync my data and had the exclamation mark again. I should add that as a teacher, the weekends are my slowest and least active days so its not like I was out running marathons the last two days. I actually spent most of the last two days resting as I have been sick and I am trying to kick this illness to the curb. My Fitbit is barely 7 months old and should not be losing charge this fast. Up until the most recent update I has getting almost 4 - 5 days between charges. Now I am barley getting 24 hours. Advise please? Do I need a new Fitbit?

 

 

Moderator edit: updated subject for clarity and format

Best Answer
Labels:
3 REPLIES 3

‎02-11-2020 08:41

‎02-11-2020 08:41

@Prec0ci0us Welcome to the Fitbit Community! I hope you're doing well! Sorry for the delay in my reply.

 

Let me help you with your Inspire HR battery draining quickly. Try cleaning the contacts using cotton swab with rubbing alcohol, then charge it by plugging it for a couple of hours directly to your computer's USB port (try different ports) or use an UL-certified USB adapter. After this, restart your device and see how it behaves. You can follow these instructions to help improve the battery life.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

‎02-11-2020 16:59

In response to AlvaroFitbit

‎02-11-2020 16:59

I have had the same issue since the update. I have restarted & cleaned my HR Inspire, this did not help. It will fully charge to 100% but won't last a full day before it is drained again.

Best Answer
0 Votes

‎02-21-2020 16:34

In response to TamP4

‎02-21-2020 16:34

I’ve been having the same issue. I’m on my feet during my work day and my inspire has been dying just after half my 8-12 hour shift! I’ve done all the same things. This is my 4th and most affordable fitbit device... I’ve struggled with this one the most. I guess I got what I paid for? Sad though. I was excited for such great features on a more petite and affordable device! Not sure what I’m going to do. 

Best Answer
0 Votes