Inspire HR battery draining way too quickly - possibly since update

[jessydawson]

Hi! I have ben using my fitbit Inspire HR for maybe a year now. This week i noticed that the battery would die almost by the end of each day. Normally I charge it every few days and it seems to be running perfectly fine. I did try to find previous posts that offer multiple suggestions such as turning off certain notifications/settings/etc. I have done that, but still, not much luck. I charged my battery this morning to above 50% (I was running late for work). Now I am at work and the battery is below 30%, and I don't have my charger with me at work. 

I noticed there was an update on 12/24 (today is 12/30). Have any bugs been reported since the update? Are there any other suggestions on how to fix this issue?

Thanks and happy holidays!

Jess

[suzetteT]

Oh yes… it was ordered directly from Fitbit, not bought at a store.

[WalkerST]

Hi
It’s been a while since I contacted them but I
started by accessing the app and touching my picture in the upper left corner which accesses the menu. Go to help and support- contact customer support- follow the prompts. When
you chat with them I think a number pops up.
Hope this helps you.

[suzetteT]

Thank you.  I did end up getting through to them and my replacement one has been ordered.