Inspire HR battery draining within a few hours

[ashleigh.magee]

Hi 

My Fitbit has been working fine for over a year however 3 days ago the battery started draining super quick. It won’t even last a few hours. I’ve recharged it multiple times and it works fine but only for a couple of hours before it completely dies. I’ve tried logging out of the app and resetting the device but nothing seems to work. 

Moderator edit: format

[DavideFitbit · Accepted solution]

Hello, welcome to the Fitbit Community forums, @ashleigh.magee. 

Thank you for sharing all this information about the problem you've been experiencing with your Inspire HR. 

The battery can last up to 5 days; because battery life is affected by use and other settings, actual results may vary, but it certainly shouldn't last only a few hours. 

Before considering other options, please let me know if you already tried all the steps provided in this article. In addition, try to perform a restart following the steps listed here, this has been useful for other users experiencing the same inconvenience. 

[ashleigh.magee]

Hi
I have tried all of this and nothing is working. My HR is only 15 months old this shouldn’t be happening.

Kind regards

[DavideFitbit]

@ashleigh.magee Thank you for your reply and confirming that you already tried all the troubleshooting steps mentioned earlier. 

Since you already tried all the steps in the help articles, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

Have a great day.