Inspire HR battery drains fast

[Patchwork]

My inspire hr won't keep a charge. My battery is lasting only a few hours.

Moderator edit: updated subject for clarity

[Valerie15]

I am having the same problem, this has been since installing the firmware! 

[Patchwork]

This was a mother's day gift. My kid spent her own money to get it for me. It's not working right. I can't get any support. This seems to be a ongoing problem. Apparently fitbit doesn't stand behind their products. I'm not impressed. 

[JuanJoFitbit]

Hi @Patchwork @Valerie15, it's great to see you both in our Fitbit Community. I'm sorry to hear that the battery of your Fitbit Inspire HR is draining fast. I totally understand how you guys feel about this.

I'd like you to try the tips that are listed in this help article. After this, monitor the battery behavior of your Fitbit devices and see if the issue gets fixed.

Keep me posted on the outcome.

[Valerie15]

I am not sure how many times I can say this, battery drain is the least of my issues. I do not need to be constantly sent help guides on battery drain. My question is, are you going to address the many issues caused by your firmware update?

Sent from my iPhone

[CaligirlinMO]

As @Valerie15 mentioned, since the update the battery life does not last. If I’m lucky it lasts 2 hours. 

[Patchwork]

I have tried all of those tips. Plus a reset. Plus cleaning the charging contacts- again. Nothing helps. It was working fine a month ago. Now I'm lucky to to two hours of battery charge with no features turned on.

[LeifS]

I've been having the same issues.  A full charge barely lasts a day at the moment.

[ReeMote]

Same with me since installing the update. Before the update I'd get 3-5 days, now I get about 8 hours. That's with all the settings off and sitting on the table with the screen off the whole time. When are you going to send out a patch for this update or let us roll it back so we can use our devices?

[KGeee]

Having the same issue. I’ve charged the battery and it reaches 100% and it dies within a few hours. I haven’t even been wearing it all day as I usually do and by end of day the battery is dead. What’s going on? I’ve never had this issue before.