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Inspire HR battery drains fast

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‎01-11-2021 11:18 - last edited on ‎01-12-2021 03:23 by Fitbit Moderator

‎01-11-2021 11:18 - last edited on ‎01-12-2021 03:23 by Fitbit Moderator

Hello,

My FitBit has been draining very quickly - I can normally go 3-4 days without charging it, and it died 3 times today already. At 10:55am, I was at 99% battery, and at 11:15am, I was down to 83%. I went through the troubleshooting page, and tried everything there. Is there anything else I can do?

 

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎01-12-2021 03:23

‎01-12-2021 03:23

Hi @NLansdowne, welcome to our Fitbit Community. Regarding the battery draining issue that your Inspire HR has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

 

In order to avoid providing the same information, let me know if you also tried the tips that are listed in this help page in order to improve the battery life of your Fitbit device.

 

Looking forward to your response.

JuanJo | Community Moderator

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‎01-12-2021 04:10

In response to JuanJoFitbit

‎01-12-2021 04:10

Hello,

 

yes I’ve tried all the troubleshooting tips in the link you provided and it’s still not holding a charge for more than 2 hours from 100% charge.

 

Please advise 

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‎01-12-2021 10:03

In response to NLansdowne

‎01-12-2021 10:03

Hi @NLansdowne, thank you for getting back and trying the recommended tips. Since the issue persists, let me go ahead and forward your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.

 

I'll be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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