Inspire HR battery drains fast

[scthomas9]

Hi folks, the battery life on my InspireHR is completely deteriorating. I’ve charged it 4 times over the past 24 hours and it doesn’t last for more than an hour. I’ve updated the app, reset the Fitbit, switched off Bluetooth, restarted my phone - no obvious solution appears to be working. It was working fine until 3 days ago, usually lasting 5-6 days between charges. Feeling a little lost without it, it’s become a extension of my arm over the past 18 months… any and all suggestions welcome?! Thanks.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@scthomas9 Welcome to our Fitbit Community. I totally understand how you feel about the battery draining issue that your Fitbit Inspire HR has experienced. By the way, thank you for trying to get this issue resolved before contacting our forums.

I'd like you to try the tips that are listed in this help article. After this, monitor your Fitbit device and see if the battery doesn't drain fast.

Hope this helps.

[JeffreyV]

I had the same problem. I tried everything. I then reset it to factory and it is back to normal now.

[JuanJoFitbit]

@JeffreyV Thank you for joining us in this thread. I'm sorry to hear that your Fitbit device experienced the same issue. However, I'm glad to hear that you managed to get it fixed. Thank you for posting the update here.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often.

[scthomas9]

Hi Jeffrey, could you please enlighten me as to how to reset to factory settings? All other suggestions have been unsuccessful so far. Fingers crossed a factory reset does the trick! Thanks 

[JuanJoFitbit]

@scthomas9 Thank you for participating in this thread. Since the previous troubleshooting steps didn't fix the issue, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

See you around.

[Josha]

It's ridiculous how quickly Fit Bits die.  They just do not last longer than a year. Support team is not much help.  Not happy with this company.

[JuanJoFitbit]

@Josha I totally understand how you feel about the experience you've had with your Fitbit device. Your feedback is greatly appreciate since it helps us to keep improving.

[JeffreyV]

https://www.youtube.com/watch?v=Otqzh2i-j6Q

You can you tube it.

[Josha]

Not helpful since nothing shows up on my screen at all. I’m not able to perform any of these steps.

Sent from my rotary phone.