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Inspire HR battery drains quickly

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‎01-17-2023 09:32 - last edited on ‎01-26-2023 07:12 by Fitbit Moderator

‎01-17-2023 09:32 - last edited on ‎01-26-2023 07:12 by Fitbit Moderator

Had an Inspire 2 which I’ve found great for the last 18 months but recently the battery life is getting shorter between charges from 5 to 1 day is this normal? I syc pretty regularly any ideas to improve it 

 

 

Moderator Edit: Clarified subject

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‎01-23-2023 01:13

‎01-23-2023 01:13

Hi @Tarmyn Unfortunately as batteries age their life per charge declines. I personally would expect the battery to last longer than 18 months, but there are a lot of variables. Have a look at THIS Help Art8cle on Battery Life. If you still have problems then contact Fitbit Support  and hope they can help you.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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3 REPLIES 3

‎01-23-2023 01:13

‎01-23-2023 01:13

Hi @Tarmyn Unfortunately as batteries age their life per charge declines. I personally would expect the battery to last longer than 18 months, but there are a lot of variables. Have a look at THIS Help Art8cle on Battery Life. If you still have problems then contact Fitbit Support  and hope they can help you.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎04-10-2023 15:24 - edited ‎04-11-2023 14:28

In response to NellyG

‎04-10-2023 15:24 - edited ‎04-11-2023 14:28

@NellyG wrote:

Hi @Tarmyn Unfortunately as batteries age their life per charge declines. I personally would expect the battery to last longer than 18 months, but there are a lot of variables. Have a look at THIS Help Art8cle on Battery Life. If you still have problems then contact Fitbit Support  and hope they can help you.

@NellyG wrote:

Hi @Tarmyn Unfortunately as batteries age their life per charge declines. I personally would expect the battery to last longer than 18 months, but there are a lot of variables. Have a look at THIS Help Art8cle on Battery Life. If you still have problems then contact Fitbit Support  and hope they can help you.



I've had this problem since December. Contacted customer support and they baiscally said turn off everything such as hr and GPS! I have to charge it everyday and it's basically a fancy step counter and watch now! Had mine just over a hear when it started to happen. Plus the charge varies. Some days it last half a day!

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‎04-11-2023 11:43

In response to Muppetmode

‎04-11-2023 11:43

Hi @Muppetmode. It's nice to see you back in the community.

 

Thanks for the details shared about your Inspire 2.

 

I appreciate the fact that you tried the troubleshooting steps provided by Support. I've gone ahead and requested a new case under your name with your information to Support again for further assistance, so you should be getting a reply soon.

 

Have a good day. 

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