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Inspire HR battery life not lasting

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‎05-09-2020 14:12 - last edited on ‎05-11-2020 18:45 by Fitbit Moderator

‎05-09-2020 14:12 - last edited on ‎05-11-2020 18:45 by Fitbit Moderator

Hello,

I am getting very frustrated.  I have owned my Inspire for less then a year and have already replaced it 2 times.  Now, with the latest one, the battery goes from 100% charged to dead in less then a few hours!!  I am really getting fed up and am ready  to get rid of it once and for all.  I have done all of the updates, cleaned the charger and the back of the fitbit, and restarted it.  Has this happened to anyone else?  How have you fixed it?

Thanks

 

Moderator edit: Subject for clarity 

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‎05-11-2020 18:44

‎05-11-2020 18:44

Hi @jenysparke, welcome to the Community Forums! Sorry for the delay in responding.

 

Thanks for bringing this to our attention and for trying some troubleshooting steps before posting. Our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

I'll be here if you need anything else.

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‎05-13-2020 05:47

In response to RicardoFitbit

‎05-13-2020 05:47

Hello, I did everything that was recommended but it still won’t last more than 24hrs

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