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Inspire HR battery life not lasting

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‎05-11-2020 20:37 - last edited on ‎05-12-2020 15:31 by Fitbit Moderator

‎05-11-2020 20:37 - last edited on ‎05-12-2020 15:31 by Fitbit Moderator

Help!

Ive has it for less than a year and it will not hold a charge longer than 4 hours. I’ve reset it and tried different chargers and nothing

 

Moderator edit: Subject for clarity 

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‎05-12-2020 15:31

‎05-12-2020 15:31

Hi @Ashmathe, welcome to the Community Forums! 

 

Thanks for bringing this to my attention and for trying some troubleshooting steps before posting. Let me share with you that the battery of our Inspire HR was designed to last up to 5 days, but this also depends on how frequently you use all the features of your device. That said, I recommend you charging your Fitbit device with a USB port from a computer or a UL-certified outlet into the wall and then turn off all the features that you don’t use that much.

 

After following the above information, please check this help article for more tips and recommendations. This article includes as restart process that will refresh the device's performance.

 

Keep me posted, I’ll be right here if you need anything else.

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